Terms of Service
Last updated: June 23, 2025
Acceptance of Terms
By accessing and using PHSWEB Internet services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Internet Service
PHSWEB Internet provides residential and business internet connectivity services including:
- High-speed broadband internet access
- Wi-Fi connectivity solutions
- Technical support and maintenance
- Network infrastructure services
Service Availability
While we strive to provide 99.9% uptime, internet service may be temporarily unavailable due to maintenance, upgrades, or circumstances beyond our control. We are not liable for service interruptions, but will work diligently to restore service as quickly as possible.
Payment Terms
Payment for services is due in advance according to your selected plan:
- Monthly plans: Payment due on the same date each month
- Annual plans: Payment due annually on the subscription date
- Late payments may result in service suspension
- All prices are in Nigerian Naira (₦) and include applicable taxes
Acceptable Use Policy
Customers agree not to use our services for:
- Illegal activities or content distribution
- Spamming or unauthorized bulk email
- Network attacks or security breaches
- Excessive bandwidth usage that affects other users
- Reselling services without written permission
Privacy and Data
We respect your privacy and handle your personal data in accordance with our Privacy Policy. We may collect usage data to improve service quality and for billing purposes.
Termination
Either party may terminate service with 30 days written notice. We reserve the right to immediately terminate service for violations of these terms or non-payment.
Limitation of Liability
PHSWEB Internet's liability is limited to the monthly service fee. We are not responsible for indirect damages, data loss, or business interruption resulting from service use or outages.
Contact Information
For questions about these Terms of Service, contact us:
Email: legal@phsweb.ng
Phone: 02014101240
Address: 2nd floor, Grace And Faith House, Onitsha - Enugu Expy, Awka 420212, Anambra